Voiding Invoices

Voiding Invoices

Voiding Invoices You may want to void an invoice if you’ve created a duplicate invoice or made an error on a current invoice. Only unpaid invoices can be voided. Follow the procedure below to void an invoice: Voiding an invoice … Read More
Adding and editing your organization’s billing and tax information

Adding and editing your organization’s billing and tax information

Adding and editing your organization’s billing and tax information One of the first steps of setting up your account on Glue Up is entering your billing and tax information. Doing so will help your organization standardize and automate the application … Read More
Beginning the Check-in Process

Beginning the Check-in Process

Beginning the Check-in Process Checking in the attendees is one of the most crucial tasks on the day of the event. There are several options available for checking in attendees, and determining which option suits your needs is the first … Read More
Using merge tags in your campaigns

Using merge tags in your campaigns

Using merge tags in your campaigns Merge tags let you personalize your campaigns with a custom greeting or salutation. This will help you take that extra step to increase open rates and send campaigns with a unique personal touch. Personalizing … Read More
Processing membership applications

Processing membership applications

Processing Membership Applications Your organization’s membership applications can be managed in the Applications subsection of the Membership module’s Workflow Manager. The Workflow Manager can be accessed in the left sidebar navigation menu. Adding a membership application In the main screen of … Read More
Granting Complimentary Event Tickets

Granting Complimentary Event Tickets

Granting Complimentary Event Tickets Some organizations provide event tickets to select attendees free of charge (e.g., VIP guests, event sponsors), aka comping their tickets. Follow the steps below to learn how you can do so on Glue Up. Comping an … Read More
Creating a campaign

Creating a campaign

Creating a campaign Sending personalized, custom email campaigns is critical to your organization’s messaging and marketing success. Creating a new email campaign is simple — just click the green + Create Campaign button in the Draft Campaigns, Scheduled Campaigns, or … Read More
Setting Up Memberships

Setting Up Memberships

Adding an official membership introduction and public contact information. Adding your organization’s official membership introduction and public contact information for membership purchases are necessary for setting up the platform’s Membership module. Follow the steps below to add or edit this … Read More
Manage your membership profile from My Glue app

Manage your membership profile from My Glue app

My Glue App The My Glue App helps you easily manage your membership profiles, view all event registrations, and read the newsletter that you have received throughout the organizations you’re in. In this article, we will guide you through how … Read More