Follow the steps below to set up AdaPay on your Glue Up platform:

Step 1: Accessing Organization Profile

  • Navigate to the Home page.
  • Look for the gear icon located at the top right corner.
  • Click on “Organization Profile”.

Step 2: Providing Bank Information

  • Once you’re in the Organization Profile section, find and click on “Bank Information”.

Step 3: Selecting Payment Settlement and Bank Account Type

  • Choose your preferred payment settlement type.
    • Daily Payout: Deposits will be made automatically on the next working day.
    • Delayed Payout: Allows for fixed date payouts, manually processed as per accounting requirements.
  • Select the bank account type. Please note that only Business accounts are available.

Step 4: Filling in Required Information

  • Ensure all mandatory fields marked with “*” are filled in accurately.
  • The contact person’s details must match those of the legal representative in the business certificate.

Step 5: Uploading Necessary Documents

  • Prepare the required attachments:
    • Photo of the business certificate.
    • Front and back images of the legal person’s ID card.
    • Bank license copy.
  • Compress these documents into a zip package.
  • The maximum file size allowed is 4MB.
  • If any of the documents are copies, ensure they bear the official seal.
  • If the legal person does not possess an ID card, include photos of the contact person’s ID card instead.

Step 6: Saving Your Information

  • Once all key information is provided (*), save your details.
  • Our team will review your submission promptly.
  • Expect a response within 3 working days.