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Troubleshooting Contacts and Membership Bulk Import

Troubleshooting Contacts and Membership Bulk Import In order to ensure a successful bulk import of contacts and memberships into Glue Up, it is important to properly format and clean up your data. Here are some tips to help … Read More

My Glue Privacy Settings

This new update to My Glue privacy settings allows users to take control of the content they publish and decide who gets to interact with them through the platform. To access your My Glue privacy settings, click … Read More

BCC on Automatic Memberships Email Notifications

We’re excited to announce a new feature we’ve released for the Glue Up Associates module! With this new feature, organization admins can now add up to 5 additional email addresses as recipients of membership system emails. This feature was developed … Read More

Changing Zoom Webinar Registration Fields to Optional

First Method To fix sync issues with your Zoom account, follow these steps: Log into your Zoom account. Go to Account Settings. Click on Webinar Registration Settings. Make sure that all the boxes under “required” are unchecked. This will ensure … Read More

Business Card Editor

Users with Registered Glue Up accounts can now use the Business Card Editor to customize their personal business cards. You can drag and drop items to configure your card to your liking. Step 1 Click on Business Card … Read More

Streamlining the Membership Import Process in Glue Up: An Updated Guide

Introduction Simplifying membership processes and empowering our customers to carry out these functions independently has always been a top priority for us at Glue Up. In a continuous effort to enhance the user experience, we are proud to announce several … Read More

CC List for Invoices

We are excited to announce a new feature in our Finance module: the ability to cc multiple people on an issued invoice. This new feature allows you to include additional recipients on an invoice, ensuring that all relevant parties are … Read More

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How To Ensure Registration Forms Matches with Multiple Ticket Types

Please note that ticket types will automatically use DEFAULT FORM as your registration form. If you would like to use a specific type of registration form you’ve created under REGISTRATION FORM, please ensure to select REQUIRE ATTENDEE INFORMATION FOR EACH … Read More

Refunds for Stripe Transactions

You can initiate refunds for online transactions made through Stripe directly from the Finance module. To initiate a refund, navigate to the Payments page in the Finance module, click on the three-dots action button next to the payment item, and … Read More

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