Payam Bagherabadi | Glue Up Helpdesk

Event Session Registration

Introduction Event session registration is a feature that allows organizers to create tickets with different sessions for their events. This guide will provide a step-by-step overview of how to set up and manage event session … Read More

How to Subscribe or Unsubscribe to a Newsletter

There are several ways for you to subscribe or unsubscribe to a subscription list: By clicking on ‘Manage my Subscriptions’ in the footer of an email campaign The Subscriptions tab on the Glue Up Organization Website Through your My Glue … Read More

Bulk Membership Cancellation

Overview The bulk membership cancellation feature allows administrators to cancel multiple memberships at once, streamlining the process and saving time. Previously, memberships could only be canceled one by one, but with this new feature, administrators can select multiple memberships … Read More

Duplicating Online Events

Overview You can duplicate previously created online events on the platform. Doing so can save you a lot of time and energy and speed up the process of publishing new events that are similar to the ones you had held … Read More

Secondary Chapter Display for Chapter Inclusion Memberships

Overview The secondary chapter display feature enhances the chapter inclusion membership functionality by providing additional information about secondary chapters. Chapter inclusion memberships allow members to be associated with multiple chapters. With this new feature, clients can easily see which secondary … Read More

How to Add a Secondary Email

You can easily add a secondary email address to your Glue Up account through a browser or the My Glue app. Once successfully added, you will be able to log into your Glue Up account using this new email address. … Read More

New Member Welcome Email

Overview The Welcome Email is a customizable automated email that you can use to welcome members to your organization after their memberships are activated. The Welcome Email is separate and independent of the Membership Activation email that goes out as … Read More

Updating a Contact’s Email Address

Scenario 1: The new email address is not associated with an existing contact In the Contacts module, update the contact’s email address directly from their profile. The new email address will replace the old one in all existing memberships and … Read More

DNS Configuration

DNS Configuration To ensure the success of your email campaigns on the Glue Up platform, it’s important to properly set up your DNS and sender email settings. Improper configuration may result in your sender or domain being blacklisted by … Read More

You can now have multiple ‘Communities’!

This article is related to the Glue Up Community Engagement Solution (CES), which is an add-on feature. To learn more about this add-on, click here. Introduction While previously you could only set up one ‘community’ to which all your active … Read More

Author Archives: Payam Bagherabadi