DNS Configuration


To ensure the success of your email campaigns on the Glue Up platform, it’s important to properly set up your DNS and sender email settings. Improper configuration may result in your sender or domain being blacklisted by the recipient mail server.

To avoid having your emails marked as spam or junk, it’s recommended to add a CNAME DNS code. Major email providers, such as Gmail, Yahoo Mail, and Outlook, use DKIM to verify incoming emails and determine if they’re spam or fake. Emails that cannot be verified are more likely to be marked as spam.

Step-by-Step Guide to Setting up DNS Configuration on Glue Up


To properly set up the DNS configurations for your email campaigns on Glue Up follow these steps:

  1. Log in to the admin dashboard and select “DNS and Verified Senders” in the settings menu.
  2. Click on “Add Domain” and enter your organization’s email domain name.
  3. Copy the four lines of records provided.
  4. Access the DNS manager for your email and enter the three lines of records you copied. (You can find a general guideline further in this article)
  5. Authenticate the DNS configuration.
  6. Go back to “DNS and Verified Senders” and under the verified domain, add your sender emails one by one.


DNS code example

  • gumail1025.example.com                 CNAME example-numericcode.glueupmail.com
  • g1._domainkey.example.com           CNAME g1.example-numericcode.glueupmail.com
  • g12._domainkey.example.com         CNAME g12.example-numericcode.glueupmail.com
  • _dmarc.example.com                       TXT “v=DMARC1;p=none;”

General Steps for Adding CNAME Records to Your DNS Manager


To enter CNAME records into your DNS manager follow these steps:

  1. Log in to your DNS provider admin portal.
  2. Go to the “DNS” section.
  3. Click on the “Add a record” button.
  4. Select “CNAME” as the record type.
  5. Enter the CNAME information provided by Glue Up.
  6. Save the changes.

Please note that these steps are a general guideline and may vary depending on the specific version of the email provider you are using. It’s best to consult the provider’s official documentation or customer support for specific instructions.

To complete the DNS configuration process, go back to the Glue Up “DNS and Verified Senders” page and click on “Authenticate.” If the configuration was successful, you will receive a green “Confirmed” tag. If verification fails, wait a few hours and try again. If you have any questions or issues, don’t hesitate to reach out for support at support@glueup.com.