Finance | Glue Up Helpdesk

Glue Up Integration with QuickBooks

Glue Up offers seamless integration with QuickBooks Online (QBO) to streamline your financial processes. This article provides an in-depth look at how the integration works, what data is synced, and best practices for troubleshooting common issues. Compatibility and Setup … Read More

Adapay Payment Gateway

Adapay is a third-party payment processor that can be integrated with the Glue Up platform, allowing organizations to receive payments via WeChat Pay, Alipay, and Union Pay. The only supported currency for this payment gateway is the Chinese RMB. Charges … Read More

Refunds for Stripe Transactions

You can initiate refunds for online transactions made through Stripe directly from the Finance module. To initiate a refund, navigate to the Payments page in the Finance module, click on the three-dots action button next to the payment item, and … Read More

Paygage Reporting

Overview Organizations that have integrated Paygage as their payment gateway on Glue Up can now see detailed reports on the payments and payouts directly through the platform. This update makes the process of tracking payments and charged fees a … Read More

CC List for Invoices

We are excited to announce a new feature in our Finance module: the ability to cc multiple people on an issued invoice. This new feature allows you to include additional recipients on an invoice, ensuring that all relevant parties are … Read More

How to Sync and Map Contacts from Xero/QuickBooks to Glue Up

Introduction If you use Xero or QuickBooks as your accounting software and have purchased the Glue Up integration, you might want to sync and map your contacts from there to Glue Up. This way, you can avoid duplicate entries, … Read More

VAT Customization and Validation (for UAE/KSA Clients)

Introduction If you are a business operating in the United Arab Emirates (UAE) or Saudi Arabia or catering to UAE/KSA clients, understanding the intricacies of Value Added Tax (VAT) is crucial. VAT regulations in the UAE/KSA are unique and … Read More

How to Sync Stripe Fees with Xero

How to Sync Stripe Fees with Xero If your organization is Stripe enabled and Xero integrated on the Glue Up platform, you can sync your Stripe fees with Xero for better accounting and reporting. Here are the steps to … Read More

Payment in Kind (Offline Payment Method)

Payment in Kind (Offline Payment Method) Payment in kind is a way of paying for something without using cash. It can be either a good or a service that is given instead of money. Glue Up allows you to enable … Read More

Invoice and payment section enhancements

Introduction This update focuses on improving the consistency and clarity of information display for both invoices and payments. Consistency in Information Display: … Read More