Home | Glue Up Helpdesk

How to update a member email address

If you’re looking to update a member’s email address on the Glue Up platform, you might want to follow these general steps: Log In: Log in to your Glue Up account. Update contact information: Create a new contact and add … Read More

Free ticket registration

Introduction This guide walks you through the process of setting up free ticket registration on Glue Up for your events. Free ticket registration is a valuable feature for events where you want to offer free admission to your … Read More

CC List for Invoices

We are excited to announce a new feature in our Finance module: the ability to cc multiple people on an issued invoice. This new feature allows you to include additional recipients on an invoice, ensuring that all relevant parties are … Read More

Discard option for unfinished membership imports

Introduction With the discard feature, users can effortlessly eliminate unfinished imports, ensuring that only accurate and relevant information finds its way into the system. This enhancement significantly contributes to maintaining data integrity, an essential aspect of successful membership management. … Read More

New Update: Membership module now allows you to disable platform migration email notification

We’re excited to announce a new feature we’ve released for the Glue Up Associates module! With this new feature, organization admins can now add up to 5 additional email addresses as recipients of membership system emails. This feature was developed … Read More

How to create Event Tickets

Introduction Event tickets are an essential part of any event management process. The Glue Up platform makes it easy for you to create and manage event tickets efficiently. In this guide, we walk you through the step-by-step process of creating … Read More

How to Export Hosted Events Reports

To generate and download a report with data on your hosted events, you can follow these simple steps: Go to the Events module and open the event dashboard for the event you want to export. Click on the Manage section … Read More

My Glue Pinned post

Introduction With just a few taps, users can ensure that critical updates remain prominently displayed for all members of their community. Here’s how it works: Accessing the Action Button: Upon opening the Glue Up app, users can navigate to the … Read More

How to Sync and Map Contacts from Xero/QuickBooks to Glue Up

Introduction If you use Xero or QuickBooks as your accounting software and have purchased the Glue Up integration, you might want to sync and map your contacts from there to Glue Up. This way, you can avoid duplicate entries, … Read More

Event Registration (Auto populate billing information)

Introduction This feature streamlines event registration by automatically filling in billing details, eradicating the frustration of repetitive data entry. Features Scenario 1 When attendees provide their mandatory address information during registration, the system automatically transfers the provided address data … Read More

Blog