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Providing Complimentary Event Tickets

If you have any attendees who have registered for a ‘paid ticket’ that you wish not to charge them, you can use the “Comp Ticket” feature on the event page. To provide a complimentary ticket please follow the steps below.

Comping an event ticket

  1. First, select ‘Attendee List’ from the left-hand menu in the event module.
  2. Choose an unpaid ticket that you wish to comp, click the three dots Action button, and then click Comp Ticket from the dropdown menu.
  3. On the following window, review the ticket information, then click on Comp Ticket. Please note that this action cannot be undone.
  4. This action will mark the ticket’s payment status as ‘Comped’. The invoice will show a 100% discount for this ticket.