To check your survey report, please go to Survey in the Campaigns module and click on See Results or click on the Survey name.

 

Summary page

You can download the Survey Summary in an Excel file and view the responses for each single question.

The downloaded Summary Excel file has 2 tabs:

  • The summary Tab contains how each Survey question has been answered & how many people skipped the question.
  • The overview Tab contains specific information related to the Survey including
    • Name
    • End date
    • Email delivered
    • Total responses/total opens
    • Completion rate
    • Average time to complete

After clicking Responses for each single question, admin users can see the people who have answered the question and:

  • View Details
  • View Contact Profile

After clicking View Details, you’ll see all answers from individuals.

You can also download all the survey-related information for individuals depending on Survey settings:

  • First/Last name
  • Email
  • Questions Answered
  • Time of completion
  • Answers for each single question

On the Responses tab, admin users can filter out the survey submitters by:

  • Event Speaker
  • Questions Answered
  • Terms Opt-in

When clicking the row on the list, it shows the preview of the submission information on the right hand:

  • Basic information
  • Download survey results
  • Time of Completion
  • Questions Answered
  • Answers for each single question