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My Glue Overview

My Glue Overview The My Glue section of the platform allows any Glue Up user to access all their events and membership information in one place. My Glue is the main portal for users to interact with organizations that use … Read More

How to Subscribe or Unsubscribe to a Newsletter

There are several ways for you to subscribe or unsubscribe to a subscription list: By clicking on ‘Manage my Subscriptions’ in the footer of an email campaign The Subscriptions tab on the Glue Up Organization Website Through your My Glue … Read More

Voiding payments

Voiding Payments You may want to void a payment if you need to provide a refund while maintaining a clean financial record system. Follow the procedure below to void a payment: Voiding a payment Go to the Payments section in … Read More

Community Module Guide

Archiving Events

Archiving Events Archiving events can be a useful way of cleaning up your organization’s published events. Archived events will no longer be available in your organization’s public event list, and event links online will no longer work. Follow the processes … Read More

Additional conditions on advanced filters

Introduction This feature’s primary goal is to make advanced filtering capabilities more robust and adaptable to diverse business scenarios. Users can now apply additional conditions, specifically “is not equal to,” to create more refined and powerful filters in CRM, … Read More

Validating new member requests within corporate memberships

Validating new member requests within corporate memberships Any members invited by a corporate membership’s primary member can be managed in the Member Validation subsection of the Membership module’s Workflow Manager. The Workflow Manager can be accessed in the left sidebar … Read More

Scheduling, rescheduling, and unscheduling campaigns

Scheduling, rescheduling, and unscheduling campaigns When creating a campaign, you can select a time and date for delivery to your recipients. You can also adjust your delivery or unschedule campaigns as needed. Scheduling a campaign In the Draft Campaigns … Read More

Set up your Finance Settings

To access Finance Settings, click on the gear icon ⚙️ on the top right corner of the screen to open Organization Settings. Then, under Other Settings, click on Finance Settings. The settings apply to Event Registration, Membership Application & Renewal, … Read More

What is the First Time filter for Memberships?

There is now a new filter for memberships. This new filter will allow you to check which of your members are in their first payment cycle (first term). You can then create smart lists that allow you to target members … Read More

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