Home | Glue Up Helpdesk

Writing a Membership Invitation Campaign

Writing the Perfect Membership Invitation Campaign Getting a membership invite right the first time can be challenging, not to mention time-consuming if you don’t know where to start. Sending out a successful campaign can considerably improve client engagement, membership acceptance, … Read More

CRM Fields History

In an effort to provide more visibility into the CRM data update history, we have added additional details within the Data Update Verification section of the Contacts Module, called Data Update History Management. To access this section of the Contacts … Read More

Tracking profit and loss for an individual event

Tracking profit & loss for an individual event Event profit and loss information can be tracked for each event you create with the Glue Up platform. All revenue for event registrations and sponsorships is automatically tracked. Revenue and expenses for other … Read More

Setting up your member directory

Setting up your membership directory The membership directory allows you to publicly display your member database and is accessible in the My Glue app. Tip: The directory can be displayed on your organization’s official website via API. If you are … Read More

Creating, managing, and importing subscription lists

Creating, managing, and importing subscription lists Creating a subscription In the Campaign module’s Subscription section, click the + Add Subscription button to create a subscription list. Name your subscription, write a public description, and customize subscriber settings. You can choose … Read More

Tracking and Cleaning bounced and unsubscribed emails (suppression list)

Tracking bounced and unsubscribed emails (suppression list) Suppression lists allow you to check if email addresses have been entered correctly, determine whether email lists have grown old, and ensure information is up to date. Unsubscribed emails are separated into two … Read More

Duplicating Online Events

Overview You can duplicate previously created online events on the platform. Doing so can save you a lot of time and energy and speed up the process of publishing new events that are similar to the ones you had held … Read More

Managing your attendee list

Managing registration & attendee lists After you’ve promoted your event, you can manage your event attendees information according to approval and registration lists. Approval Lists Managing approval lists with quick access icons Search: Click the magnifying glass icon to … Read More

Application Fee

An application fee is a one-time fee paid by the person enrolling into the organization as a member. Previously the application fee could only be paid together with the membership first-year fee. Check here to learn how to configure membership … Read More

How to Read a Survey Report

Squeeze the data out from Survey report collected After the survey is sent out, you can view the survey responses and survey email reports. In the Event Dashboard, you can now see the Survey widget, which shows you all the … Read More

Blog