Home | Glue Up Helpdesk

Creating and customizing fields for member application forms

Creating and customizing fields for member application forms In the Application Forms section of Membership Settings, you can add, edit, or delete custom memberships fields for all individual and corporate members. To make changes to the application form and membership … Read More

Providing Complimentary Memberships

Providing Complimentary Memberships Often, organizations want to comp a membership for important stakeholders, such as VIP members or organization sponsors. Follow the processes below to create a membership application or renewal that does not require payment. Comping a membership application … Read More

My Glue- Mobile Waitlist

Voiding payments

Voiding Payments You may want to void a payment if you need to provide a refund while maintaining a clean financial record system. Follow the procedure below to void a payment: Voiding a payment Go to the Payments section in … Read More

Scheduling, rescheduling, and unscheduling campaigns

Scheduling, rescheduling, and unscheduling campaigns When creating a campaign, you can select a time and date for delivery to your recipients. You can also adjust your delivery or unschedule campaigns as needed. Scheduling a campaign In the Draft Campaigns … Read More

Contacts Module – Introduction

This video gives you a quick overview on how to navigate the Contacts module: Find out here how to manage Contacts and Companies:

Badge Printing Instructions – USB Connection – Zebra GX430t

USB Connection – Zebra GX430t Updated May 2018 These instructions are for a third-party device that can be configured for the Glue Up platform. Printer, browser, and operating system settings may vary. If you need any assistance, please contact support@eventbank.com. … Read More

Additional conditions on advanced filters

Introduction This feature’s primary goal is to make advanced filtering capabilities more robust and adaptable to diverse business scenarios. Users can now apply additional conditions, specifically “is not equal to,” to create more refined and powerful filters in CRM, … Read More

Set up your Finance Settings

To access Finance Settings, click on the gear icon ⚙️ on the top right corner of the screen to open Organization Settings. Then, under Other Settings, click on Finance Settings. The settings apply to Event Registration, Membership Application & Renewal, … Read More

My Glue Overview

My Glue Overview The My Glue section of the platform allows any Glue Up user to access all their events and membership information in one place. My Glue is the main portal for users to interact with organizations that use … Read More

Blog