Eventos | Glue Up Helpdesk

How To Ensure Registration Forms Matches with Multiple Ticket Types

Please note that ticket types will automatically use DEFAULT FORM as your registration form. If you would like to use a specific type of registration form you’ve created under REGISTRATION FORM, please ensure to select REQUIRE ATTENDEE INFORMATION FOR EACH … Read More

Refunds for Stripe Transactions

You can initiate refunds for online transactions made through Stripe directly from the Finance module. To initiate a refund, navigate to the Payments page in the Finance module, click on the three-dots action button next to the payment item, and … Read More

Changing Zoom Webinar Registration Fields to Optional

First Method To fix sync issues with your Zoom account, follow these steps: Log into your Zoom account. Go to Account Settings. Click on Webinar Registration Settings. Make sure that all the boxes under “required” are unchecked. This will ensure … Read More

Introduction: Glue Up Copilot

Introduction: Glue Up Copilot Glue Up Copilot has some limitations that you should know. These limitations are not unique to Glue Up Copilot, but are shared by all artificial intelligence (AI) systems. AI is a complex and evolving field … Read More

How to Export Hosted Events Reports

To generate and download a report with data on your hosted events, you can follow these simple steps: Go to the Events module and open the event dashboard for the event you want to export. Click on the Manage section … Read More

Glue Up AI for Events

Discover the future of event management with Glue Up’s Events module and AI integration. This help article provides insights into harnessing AI’s capabilities within the platform, empowering you to elevate event experiences and streamline organizational processes like never before.This functionality … Read More

Event Invitation–RSVP Improvements

Introduction We are happy to announce that we have made some improvements to our event invitation feature to make it more user-friendly and responsive. Here is what you need to know: Why we made these improvements … Read More

Event Session Registration Mobile

Introduction Event session registration is a feature that allows organizers to create tickets with different sessions for their events. Event session registration mobile has been introduced in the My Glue and Manager App to keep session registration consistent for both … Read More

Event Registration (Auto-populate billing information)

Introduction This feature streamlines event registration by automatically filling in billing details, eradicating the frustration of repetitive data entry. Features Scenario 1 When attendees provide their mandatory address information during registration, the system automatically transfers the provided address data … Read More

Enhanced Event Configuration

Introduction Welcome to the Enhanced Event Configuration guide. This article will walk you through the essential steps to ensure your event is well-prepared and ready for publication. The event configuration process is designed to help you identify … Read More