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  • A member enters the renewal phase 30 days before the membership expired, if not adjusted in the Membership Type → Workflow Settings. Otherwise according to the set date.
  • When the Renewal Phase starts, an automatic mail will be sent out to the member (for corporate membership it will be sent to the Admin & Primary Member. A normal member notice can be deactivated under Membership → Setup → Membership Types → [Membership Type] → Notification Settings)
  • A member in the renewal phase will not be in the Member list anymore but will be displayed at Membership → Membership Manager → Renewals (Upcoming)
  • The membership will be in “Upcoming” until:
    • They accept the renewal OR
    • They get confirmed or refused from you