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Excluding contacts from recipient lists

When selecting recipients for a campaign, you can exclude certain contacts according to the list to ensure your message is sent to the appropriate audience. Follow the process below to sort campaign recipients:

Excluding contacts from recipient lists

  1. Enter a draft or scheduled campaign.
  2. In the Recipients step, scroll down to the Exclude Recipients section and select one or more lists. All contacts in the selected list(s) will not receive the campaign. Your selection(s) in the Exclude Recipients section will override any contacts that are included in the selected Include Recipients list(s) above.

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