Voiding Invoices

You may want to void an invoice if you’ve created a duplicate invoice or made an error on a current invoice. Only unpaid invoices can be voided. Follow the procedure below to void an invoice:

Voiding an invoice

  1. Go to the Invoices section in the Finance module.
  2. Identify an existing unpaid invoice and click the three dots icon in the related row for that invoice. Click Void Invoice.
  3. A popup window will appear asking whether you want to void the invoice. Input a reason for the void and click the Void button.
  4. After the invoice has been voided, the invoice can longer be paid by a user. You can view the invoice by clicking the three dots icon and selecting View Invoice.