Finance

To update your bank details go to Finance Settings and update Invoices & Billing and also make sure to correct it in the Registration Settings of the event –> Payment Options, and once done resend it to the attendees who … Read More

Alipay on .COM activates only when the currency is chosen as HKD. The payout to customers is done in HKD, as we are collecting the payment via Alipay HK in our HK bank account. 1.7% transaction fee.

There are troubleshooting that you can do when the invoice is not syncing on Xero 1. Ensure that Xero is properly connected with your Glue Up account on Integrations. 2. Check if invoice mapping has been completed under Account Mapping … Read More

For the Flutterwave gateway, we support the following currency: ZAR, KES, NGN, ZMW, GHS, TZS,UGX, RWF, Shekel Israeli. And the charge rate is 3.2%. If the user chooses to pay in USD payment getaway will be Braintree, if the user … Read More

In the event that payment is not syncing on Xero, it is important to check if Xero has been connected properly and payment and currency mapping has been done correctly. You can refer to this article for more information about … Read More

No, because – Will create lot of potential corner case – They can edit them infinitively;

You may want to void an invoice if you’ve created a duplicate invoice or made an error on a current invoice. Please note that only unpaid invoices can be voided. This is a helpful article that will show you how … Read More

You can create custom invoices to process any charges you want to track with the Glue Up platform by going to Finance Module and click Create Invoice. For a detailed step by step procedure you may follow this link: https://help.glueup.com/en/finance/tools-finance/creating-custom-invoices/. … Read More

No, once an invoice has been marked as paid on the Glue Up platform, it cannot be directly edited by users. This is to ensure the integrity and accuracy of financial records.