Assigning staff and check-in locations
Before your event begins, you will need to determine where attendees can check in and whether you will have temporary staff members for your event.
Adding and deleting temporary event staff
Go to the Onsite Check-in section of the Events module, select the Staff & Check-in Locations tab, and click the Manage Staff button to make changes to your event staff. This button redirects you to the Temporary Staff tab of the Event module. Click the + Add Temporary Event Staff button to add a new temporary staff member and input the account holder’s email address, first name, and last name to complete account setup. You can manage a temporary event staff account by click the related three dots icon. Options include disabling the account, resetting the account password, or removing the account from the event team.
Note: If you have multiple sessions or tracks in your agenda, you can click the down arrow that is part of the + Add Check-in Location button to add locations for all sessions or add locations for all tracks.
Managing check-in locations
Go to the Onsite Check-in section of the Events module, select the Staff & Check-in Locations tab, and click the Manage Locations button to add, delete, or make adjustments to your check-in locations. Every event you create will have a default primary check-in location. If you want to have more check-in points, click the + Add Check-in Location button to add a new location.
Name your new check-in location and choose whether to provide a description or limit the number of check-ins by putting a number in the capacity box. Next, choose if attendees are required to check in at the primary check-in location before checking in at this site and select a color for internal tracking to reduce logistical errors. Also, choose if you want to bind the location to a specific event track or session in your agenda to improve attendee tracking. You can also provide certain attendees exclusive access by opting to restrict check-ins according to ticket type.
Once additional check-in locations are created, they can be managed by clicking the three dots icon to edit and delete as needed.