New Features | Glue Up Helpdesk

White Label System Emails Improvements

Introduction We’re excited to introduce White Label System Email Improvements for My Glue. This update allows organizations to remove GU branding from emails, providing a unique, fully customized experience for their members. Key Features: Ensure a more personal connection to … Read More

AI Branding Improvements

Introduction The aim of this update is to make the AI more recognizable, aligning it seamlessly with the overall platform branding. What’s New? 1. Striking AI Icon Alignment: The AI icon has undergone a transformation to better align with the … Read More

Onboarding emails for new team members

Introduction: This feature ensures new team members are seamlessly integrated into an organization’s Glue Up account once onboarding starts through a five-step email sequence. Step 1: ‘Welcome Letter from Eric Schmidt’ The onboarding journey begins the moment a … Read More

AI Chatbot Support

The AI Chatbot enhances the support experience on our .COM servers. The AI Copilot warmly greets users, offering an intuitive introduction and error responses to navigate uncharted queries. A distinctive feature includes a thumbs-up/thumbs-down feedback mechanism, allowing users to express … Read More

How to Sync and Map Contacts from Xero/QuickBooks to Glue Up

Introduction If you use Xero or QuickBooks as your accounting software and have purchased the Glue Up integration, you might want to sync and map your contacts from there to Glue Up. This way, you can avoid duplicate entries, … Read More

Discard option for unfinished membership imports

Introduction With the discard feature, users can effortlessly eliminate unfinished imports, ensuring that only accurate and relevant information finds its way into the system. This enhancement significantly contributes to maintaining data integrity, an essential aspect of successful membership management. … Read More

Glue Up AI for Events

Discover the future of event management with Glue Up’s Events module and AI integration. This help article offers insights into leveraging AI within the platform, empowering you to enhance event experiences and streamline organizational processes like never before. This feature … Read More

My Glue Pinned post

Introduction With just a few taps, users can ensure that critical updates remain prominently displayed for all members of their community. Here’s how it works: Accessing the Action Button: Upon opening the Glue Up app, users can navigate to the … Read More

Glue Up AI for Campaigns and Surveys

Introduction Discover the future of campaign management with Glue Up’s Campaign module and AI integration. This help article provides insights into harnessing AI’s capabilities within the platform, empowering you to elevate event experiences and streamline organizational processes like never before. … Read More

Bulk membership approval

Introduction This article provides guidance on how to approve membership renewals in bulk on the Glue Up system. Access Membership Workflow manager: … Read More