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Bulk add contacts to a corporate membership

Previously, adding multiple contacts to a corporate membership on our platform required users to do so one by one. However, users can now add contacts to corporate associations in bulk. To use this new functionality, enter the Contacts module and … Read More

Event Waitlist

Event Waitlist is the newest addition to the Events module. Enabling the waitlist feature allows attendees to register for an event when tickets are no longer available, e.g., tickets of a certain kind are sold out, or event attendee capacity … Read More

Refunds for Stripe Transactions

You can initiate refunds for online transactions made through Stripe directly from the Finance module. To initiate a refund, navigate to the Payments page in the Finance module, click on the three-dots action button next to the payment item, and … Read More

How to set up your Paygage account

Changing Zoom Webinar Registration Fields to Optional

First Method To fix sync issues with your Zoom account, follow these steps: Log into your Zoom account. Go to Account Settings. Click on Webinar Registration Settings. Make sure that all the boxes under “required” are unchecked. This will ensure … Read More

Paygage Reporting

Overview Organizations that have integrated Paygage as their payment gateway on Glue Up can now see detailed reports on the payments and payouts directly through the platform. This update makes the process of tracking payments and charged fees a … Read More

Connecting Xero to Umbrella and Child Orgs

Introduction This article guides you on how to apply Xero settings in an umbrella organization to child orgs. Integration Actions View Xero Connection Mapping Details: After selecting the child organizations, you may want to review the Xero connection mapping details. … Read More

Adapay Payment Gateway

Adapay is a third-party payment processor that can be integrated with the Glue Up platform, allowing organizations to receive payments via WeChat Pay, Alipay, and Union Pay. The only supported currency for this payment gateway is the Chinese RMB. Charges … Read More

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Configuring Membership Email Notifications

The Glue Up Membership module is an essential tool for organizations looking to streamline their membership processes and communicate with their members effectively. One important feature of this module is the ability to select the email notifications that are sent … Read More

My Glue Privacy Settings

This new update to My Glue privacy settings allows users to take control of the content they publish and decide who gets to interact with them through the platform. To access your My Glue privacy settings, click on your profile … Read More

How To Ensure Registration Forms Matches with Multiple Ticket Types

Please note that ticket types will automatically use DEFAULT FORM as your registration form. If you would like to use a specific type of registration form you’ve created under REGISTRATION FORM, please ensure to select REQUIRE ATTENDEE INFORMATION FOR EACH … Read More

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