Granting Complimentary Event Tickets

Granting Complimentary Event Tickets

Granting Complimentary Event Tickets Some organizations provide event tickets to select attendees free of charge (e.g., VIP guests, event sponsors), aka comping their tickets. Follow the steps below to learn how you can do so on Glue Up. Comping an … Read More
Beginning the Check-in Process

Beginning the Check-in Process

Beginning the Check-in Process Checking in the attendees is one of the most crucial tasks on the day of the event. There are several options available for checking in attendees, and determining which option suits your needs is the first … Read More
Creating and Managing Custom Invoices

Creating and Managing Custom Invoices

Overview You can create custom invoices to process any charges* for services, goods, projects, etc., that you wish to track with the Glue Up platform. The invoice status and payment method can be easily tracked and accessed in the Finance … Read More
Downloading Member Information

Downloading Member Information

Downloading Member Information Exporting member information is useful for moving member data outside the platform. Follow the processes below to download information for a particular membership or multiple memberships. Exporting information for a single membership Go to the Members section … Read More
Setting up your event community

Setting up your event community

Setting up your event community When you create an event, you can activate an event community to promote engagement among your attendees. Your attendees will be able to see who else is attending the event, add contact information to their … Read More
Creating member smart lists

Creating member smart lists

Creating member smart lists Sorting your organization’s members into lists lets you find the memberships you need in seconds. Simply save your search results into a smart list when searching the member database. Member smart lists can be accessed in … Read More
Setting up your event team and task planner

Setting up your event team and task planner

Setting up your event team and task planner Your event’s management team and task planner can be accessed in the Event Management left sidebar navigation menu after entering an event. Click the Team & Planner section to manage your event … Read More
Custom HTML Emails

Custom HTML Emails

Custom HTML Emails Import your own HTML email design to fully customize the look and feel of your email campaigns. Creating your own personalized email campaigns ensures you communicate the precise message you want to deliver. Note: This feature is … Read More
Configuring membership types

Configuring membership types

Configuring membership types You can add, edit, or deactivate membership types in the Membership Types section of Membership Settings. To make changes to your organization’s membership types, click the double-gear icon located in the platform’s top navigation bar to open … Read More
Processing member renewals

Processing member renewals

Processing membership renewals Your organization’s membership renewals can be managed in the Renewals subsection of the Membership module’s Workflow Manager. The Workflow Manager can be accessed in the left sidebar navigation menu.   Managing and tracking membership renewals Membership renewals are … Read More